Your Voice for Better Governance

Samadhan is a citizen grievance platform enabling you to report public issues directly to government authorities. Our social workers volunteer to follow up on your complaints and ensure resolution.

10K+ Citizens
5K+ Complaints Resolved
500+ Social Workers

Powerful Features

Everything you need to make your voice heard

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Citizen Portal

Easy registration with OTP verification. Post complaints with photos, videos, and location tagging.

Social Workers

Verified volunteers who pick up and follow through on complaints in their locality and department.

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Stealth Mode

Report anonymously with hidden identity and location for sensitive complaints.

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Real-time Tracking

Track your complaint status from submission to resolution with timeline updates.

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Multi-language

Available in English, Hindi, and Odia for maximum accessibility across regions.

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Push Notifications

Get instant updates on your complaints via push notifications and SMS.

How It Works

Simple steps to get your grievances addressed

1

Register

Sign up with your phone number and verify via OTP. Complete your profile with basic details.

2

Report

Select category, describe the issue, attach photos/videos, and tag the location.

3

Track

Get a unique complaint number. Track status in real-time as it progresses.

4

Resolution

Social workers follow up with authorities. Get notified when your issue is resolved.

Who Uses Samadhan?

A platform connecting citizens, social workers, and authorities

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Citizens

  • Post public grievances with media
  • Track complaint status in real-time
  • Rate and review after resolution
  • Anonymous reporting option
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Social Workers

  • Browse available cases by locality
  • Pick up and follow through on complaints
  • Update case status with remarks
  • Build reputation with ratings
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Government Authorities

  • Receive complaints via email/SMS
  • Mapped by department and locality
  • Direct communication channel
  • Accountability tracking

Report Issues Across Categories

Wide range of complaint categories to address all public concerns

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Electricity

Power outages, street lights, faulty meters, billing issues

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Water Supply

Pipeline leaks, water quality, shortage, contamination

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Roads & Transport

Potholes, damaged roads, traffic signals, public transport

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Environment

Garbage disposal, pollution, illegal dumping, sanitation

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Municipal Services

Property tax, licenses, building permits, civic issues

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Public Safety

Crime reports, unsafe areas, emergency services

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Education

School infrastructure, teacher issues, facilities

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Healthcare

Hospital services, medical staff, facilities, hygiene

Download Samadhan Today

Available on Android and iOS. Start making a difference in your community.

Get In Touch

Have questions? We'd love to hear from you.

Email

support@samadhan.info

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Location

Odisha, India

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Support Hours

Mon - Sat, 9AM - 6PM IST